Dimar FZC LLC
Flamingo Villas A-32-01-05-03 25314 United Arab Emirates, Ajman
+971585072431, https://smsactivate.s3.eu-central-1.amazonaws.com/assets/img/icons/logo/logo-9-years.svg, [email protected]

SUPPORT

Frequently Asked Questions

How to use the website

Receiving SMS on virtual numbers online

The website is necessary for anonymous registrations on social networks, instant messengers, message boards, etc. It is for those who do not want to show their real phone number and for those who need a lot of registrations in various services where confirmation by SMS is required.

How to sign up?

There is a button Sign in/Register in the upper right corner. Click and register. To register, you need a working email where  we will send a confirmation letter.

Important! Do not use temporary email, your email is access to your account, if you lose access to mail, you will lose access to your account.


I have signed up, what’s next?

Next you need to top up the balance. Your balance will be In the upper right corner. You need to click on it and select a payment system suitable for you, after the payment, the amount will immediately go to your personal account.



Balance is topped up. What do I do next?

You are close to the goal. Now you need to get a virtual number which you will use to register your account. Select the service you need In the left menu and press the trolley icon. .

After the purchase the number will appear in the top panel of the site, in the "ACTIVATION" section, where you can copy the number and receive your first, long-awaited SMS.

SMS has been delivered. What to do now?                                                

Now copy the code from sms to the same site from where you sent this sms from. This is the necessary confirmation code.

Ok, everything is alright, what’s next?

- If you want to receive another sms from the same service to the same number, then click the button for receiving sms repeatedly, each next sms to this number is free!

- If you just want to finish the work, then click the button.


































  

Money wasn’t deposited.

If your money has not arrived to your personal account balance, please check the payment status carefully and wait at least 30 minutes.

If you are sure that the transaction is actually completed, write to us pointing out:


1) Payment system;
2) Payment amount;
3) Payment date;
4) Payment time;
5) Screenshot or photo of the payment receipt stating the above mentioned data;

Important! Please pay attention to the payment status. Perhaps your payment is being processed by the payment system.


To upload the translation, you can use this file sharing: dropmefiles


If you have a question about several payments, then describe each payment separately according to the above info.

Income/SIM card monetization

Our partners offer SIM monetization options. Contact them to know about options for mutually beneficial cooperation.

How to find your API key

To generate your own API key, you need to go to the account settings, there will be a button for generating an API key at the very top of the settings. After you generate your own API key, it will be sent to your email that you indicated when registering your account.



Need help in API work?

Instruction for work with API: https://sms-activate.org/ru/api2

If detailed instructions or assistance in API operation are required, write to our technical support describing the situation in detail and providing an example of your request line (without the API key).

Message wasn’t delivered

In such cases you can cancel an activation and buy another number. There are multiple reasons for a message delivery failure.


Many services are sensitive to your network address, so it is important to use Proxy or VPN of the country number of which you are buying.


Also, you can try another browser or device, because these changes sometimes help our users. And do not forget to choose different mobile operators when purchasing numbers of the Russian Federation. Thus, you will work with different suppliers and SIM card providers.


We remind you that an activation is considered paid, if you have received the requested activation code. If the activation code did not arrive, the funds will be automatically returned to your balance.


Multiservice

You have a unique opportunity to buy several services for one number.

Put the tick sign for the required services and click the "buy" button.

The cost of each service will be increased by only 20% of the price, which is valid when buying them separately.

How to use this function: https://sms-activate.org/en/info/multiservice

This function is currently available for the following countries:

Country name

The number of services

Russia

5 services

Ukraine

5 services

Kazakhstan

5 services

Indonesia

5 services

Vietnam

5 services

Kyrgyzstan

5 services

Poland

5 services

England

5 services

Laos

5 services

Romania

5 services

Estonia

5 services

Germany

5 services

Lithuania

5 services

Sweden

5 services

Netherlands

5 services

Belarus

5 services

Brazil

5 services

Moldova

5 services

Greece

5 services


How do I buy a ready-made account right away?

Go to the "Activation" section, select the service you are interested in and you will see all the offered product items with ready-made accounts for this service, for wholesale purchase of ready-made accounts, go to https://hstock.org/

Account was banned

Many of our clients use software that allows them to buy a huge amount of numbers in a short period of time. The software may not work correctly and then this set of numbers will not be registered and will not be available to other users.

To avoid such "downtime" of numbers, our website has a rule:

You must have at least 6% of successful activations for the service, the calculation comes from 100 purchased numbers. Otherwise, the system will block you automatically for 30 minutes for each subsequent failed activation

Statistics are reset to zero for the next day at 00:00 Moscow time.

Money withdrawal:

To withdraw funds from the balance of your personal account, please write to the technical support team, specifying the exact amount of the withdrawal.


The minimum withdrawal amount for all payment systems is 10 rubles.


To help improve our service could you also indicate the reason for the withdrawal.


Withdrawal process can take up to 7 days after the request. (If you topped up your balance through the Alipay payment system, then the processing of withdrawal request is 30 days)


Important! You can request a withdrawal only through the mail which was used to register your account!

Ready-made accounts

You can find ready-made accounts on our marketplace platform following the link: hStock

Account was blocked

Reasons for blocking accounts on the site.

You may be limited by the number of threads to purchase numbers for 3 reasons:

1. Poor statistics of successful activations:

Having bought 100 numbers and having less than 6% of successful activations in the direction (country-service) per day (from 00:00 Moscow time), you will receive a BAN for 30 minutes.

2. Numbers cycling: 

When the number is canceled too quickly within ~ 10 seconds.

3. Suspicious actions on the site:

The security system will automatically install 0 or 1 threads if the fact of fraud registration of a service that you did not purchase is confirmed, or for actions that violate the laws of the Russian Federation or other fraudulent actions.

Prefixes exclusion

How do I use exclusion prefixes for numbers?

In order to exclude certain mobile numbers from the list, you can set the prefixes you need in the corresponding field in the account settings.

They are given in the format of numbers including: a prefix of 3 to 6 digits.

(No country code needed + 7...)

To add a prefix, click "Add" button, select the country code, enter the prefix and click "Save," your prefix will appear in the list, after adding you can edit or delete it.

Add as many prefixes as you need, each separately.

After you have entered the prefixes you are interested in, click the "Add" button.

The prefixes you choose work for the country numbers specified in the left menu or in the API request.

The prefixes specified in the left menu will be applied by default in the getNumber request to the API for the corresponding country, if the phoneException parameter is not specified or is not overridden.


Where can I find the data of the purchased product?

After the purchase, you can download the data from the account in a text document, if you have closed the purchase window, then go to https://hstock.org  log in via sms-activate and in the "Profile – My Products" tab you will be able to see the product you bought, as well as download the data from it again.

Forbidden messages

Messages (SMS) that you can’t receive on our website:

-from Qiwi service;
-from Webmoney service;
-from ICQ service;
-from Pandao service;
- from banks and financial systems;
- service messages from mobile operators.

 Messages from other financial systems can be forbidden if the administration considers them as unacceptable.

Messages from services such as Yula, Mamba, Citymobil and Mail.ru group services can be received if there is 500 rubles or more on your balance.


Confirmation code from QIWI and Webmoney doesn’t come?

Registration of these e-wallets is prohibited on our service!

We value our reputation and do not want to get involved with "black" money, which often passes through electronic wallets. Therefore, according to the rules of our site, clause 7.1. registration of Qiwi and Webmoney e-wallets is prohibited on our website.

Choosing service "Any other" you only waste your time. Confirmation codes will not be sent to you.

Advertisement

For advertisement cooperation please contact [email protected]

A simple way to use API

If you first decided to use our API to purchase activation, this short instruction will help you:

The algorithm consists of two steps:

1. Order a number for the required service.

2. Request for activation status (SMS code, if it has already been received).

The number is ordered by the following link:

https://sms-activate.org/stubs/handler_api.php?api_key=****&action=getNumber&service=*&country=*

Instead of * insert the variables you need, a complete list of which can be found on the Our API page.

Necessary things:

1. Your API Key

2. Short Service Name

3. The figure for the country

After successfully receiving the number and activation ID, you need to request an SMS code in the registration window of your service.

The next step is to get the activation status or SMS code if it has already been received by the number.

https://sms-activate.org/stubs/handler_api.php?api_key=****&action=getStatus&id=*

Instead of * insert the variables you need, you will receive them when ordering a number.

Necessary things:

1. Your API Key

2. Activation ID

After receiving the code, you can use it to register with the service you selected.

You can find more instructions by clicking on the link: https://sms-activate.org/en/api2


Additional activation

Additional activation is used if the activation time is up, but you need to restore access to your account and receive an SMS.

We do not know how long you will be able to receive SMS to restore access after completion of activation.

As a rule, the number becomes unavailable in a day. But, if the number is still online, we will give you the opportunity to receive SMS. This applies to the numbers of all operators except MTT.You can find more information following the link: https://sms-activate.org/en/info/reactivations
You can find more information following the link:
https://sms-activate.org/en/info/reactivations

How do I buy an account from the same store?

By going to "Profile – My products" on https://hstock.org/ You can open the product line of the previously purchased product, as well as open the page of the store to which this product line belongs.

How does number rent work?

What is rent?

You will always have the opportunity to receive an unlimited number of SMS from the selected service during the selected period.

You will always be able to regain access to your registered account!

If you have not received an SMS with the code within the first 20 minutes, you can refuse the number, and the money will be returned to your account in full.

If you have not received an SMS and more than 20 minutes have passed, it will be impossible to cancel the rent.

The number sold for rent will not be resold for the corresponding service upon expiration of the rent.

The minimum rent period is 4 hours, the maximum is 4 weeks (MTT Operator).

There are two number rent options:

1. Full rent. In this case you can receive absolutely all SMS from all services

2. Rent a number for a specific service. In this case you will receive SMS only from the service you chose.

Rent prolongation

You can prolong rent on the website at any time by yourself.

The maximum period is 4 weeks from the purchase date.

Prolongation of the completed rent costs + 100 rub to the initial cost.



 

There are no necessary numbers left

Numbers are replenished regularly, without time regulations. Click "Buy" to be in a queue for the first numbers added and get them as soon as they are added.

If the numbers you need are not available for a long time, we advise you to find the numbers of other countries. A complete list of countries and services is available on this page: https://sms-activate.org/en/price

 There is already an account on the rental number.

Unfortunately, this happens due to the reissue of a phone number by a mobile operator that has already been registered. No Internet activation service is insured against such risks, since it is impossible to check this in advance, before receiving the registration code, for technical reasons. And updating the database depends solely on the selected service. Our resource specializes in issuing an SMS code to a rented number so that you can register an account, at the same time, we do not guarantee receiving bonuses or discounts from the services where registration is carried out. Alas, a refund is not possible in this case.

Do not forget that to use foreign numbers you need to be connected to Proxy or VPN.


If you haven’t been using your account for a long time

Your account can be frozen (services purchase is not available in this case) if you don’t use it for a long period of time.

You must change your password through the password recovery form.

After that click on the link in the letter that was sent to the email of your personal account.

Change your password and continue to use the services on our site.

If any difficulties arise, describe them in detail to the technical support team.

Partner software

We support software developers! There are already more than 200 programs in our database https://sms-activate.org/partners

If you are a developer and want to discuss the terms and conditions, please contact telegram @Partner_SmsActivate


Receiving SMS repeatedly

The second message can be received within the active number time, usually it varies from 20 minutes to 90 minutes depending on the service. You need to click on the repeat button*, which will be available only after the first code from SMS is sent to you.

Important!

Numbers not of all countries can receive several activation codes. you can see the countries that allow that in our Full List of prices for countries and services. 





Set the marker in the "Receiving SMS repeatedly" tab and a complete list of countries will be presented to you.

Open a dispute

If the product you bought is non-working, you need to open a dispute with the seller so that the Store will make a replacement or refund, To do this, go to https://hstock.org/: Profile —> My Orders —> Open a dispute.
The opening of the dispute is given 1 hour from the date of purchase.

I can’t sign up to the website

To complete registration on the site, you need to confirm your email address.

Click on the link in the email sent to you, and remember to check the "Spam" folder if necessary.

If the letter has not been received, then be sure to notify technical support about it so that they could help you.

Forbidden Messages

Messages (SMS) that you can’t receive on our website:

-from Qiwi service;
-from Webmoney service;
-from ICQ service;
-from Pandao service;
- service messages from mobile operators.

 Messages from other financial systems can be forbidden if the administration considers them as unacceptable.

Messages from services such as Yula, Mamba, Citymobil and Mail.ru group services can only be obtained by submitting an application through technical support.

I think my account was hacked

If there is a suspicion of account hacking, then do next:

1) First, change the password of your account through the password recovery form in the authorization window.

2) Then change the API key.

3) Then go to the "History" tab on the main panel of the site and find all your activations. If during the analysis there were activations that you have not yet made other than the specified ones, then be sure to inform us about these activations or write the period of time when you did not make these activations. (This point is not obligatory if the user has already indicated which registrations he did not make)

4) We recommend changing the email password which was used to register on our website.

Important!

Do not use the same authorization data on different resources. Your data may be compromised on a third-party resource.

No numbers available

Numbers are replenished regularly, without time regulations. Click "Buy" to be in a queue for the first numbers added and get them as soon as they are added.

If the numbers you need are not available for a long time, we advise you to find the numbers of other countries. A complete list of countries and services is available on this page: https://sms-activate.org/en/price

Do not forget that to use foreign numbers you need to be connected to Proxy or VPN.

Purchase history

All your activations are stored in the "History" tab, select the required time period and set up filters. You will definitely find the number you need.

This tab also contains the history of other services.


Use of foreign numbers

Recommendations for work with foreign numbers

When registering the most popular services, such as VK, Telegram, Viber, FB, Insta, etc. we recommend following some simple rules.


Compliance with these recommendations is not a panacea, but it greatly increases your chances of successful registration.

 

Use Proxy or VPN

Most services detect your location by an IP address and match it with a registered number.

For example, you are from England, but you want to register VK on the number of Kazakhstan. You need to make VK think you're from Kazakhstan.

This can be done using proxy servers, they can be free and toll. You can read on the Internet how to use and where to find them.

Use not your main browser for registrations

All browsers store the history of your activities on the Internet.

Install the second browser or if you already have it, clear it (cookie, cache, history). You can find info on how to do that specifically for your browser on the net.

As an alternative, use the "incognito" mode.

Change the operator

Unfortunately sometimes you may be given low-quality numbers due to the fault of unfair suppliers. This is an extremely rare case, but it happens.

In this case, we recommend changing the operator.

 

You can do this by adding the services you are interested in to your Favorites:



Most likely the above recommendations will help you, but we can’t be 100% sure.
Our service sells numbers for receiving SMS, but not accounts.

We don't own any insider information. We do not know thoroughly the algorithms of instant messengers and social networks based on which they ban, block or do not allow registrations.

There are forums or other resources on the Internet where you can find such information.

You can also write your recommendations on the use of numbers for registration by mail to [email protected] If your recommendation is valid, you will definitely receive a money reward.

Activation of a previously registered account.

Unfortunately, this happens due to the reissue of a phone number by a mobile operator that has already been registered. No Internet activation service is insured against such risks, since it is impossible to check this in advance, before receiving the registration code, for technical reasons. And updating the database depends solely on the selected service.

Our resource specializes in issuing an SMS code to a rented number so that you can register an account, at the same time, we do not guarantee receiving bonuses or discounts from the services where registration is carried out. Alas, a refund is not possible in this case.

An option for registration in services where you need to enter the last digits of the incoming number for confirmation.

The number is provided for 5 minutes. You need to enter it in the service where you need to pass verification within this time. Then a code will be displayed on the page "Activation" at SMS-Activate. If you have problems with activation, cancel the purchase of the number before 5 minutes pass.

If you purchase the service, you can also receive unlimited SMS to the purchased number within 20 minutes. Verification service is provided at the same favorable price for all services.

*Only 1 number can be received. If you receive an incoming call and confirmation numbers, no refund is possible.

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